Streamline Service Management

For industrial service companies, the priority is providing top level service to your customers, all while operating efficiently and maximizing profitability. Whether your jobs are small and simple or large and complex, you have a lot of moving parts to manage – everything from budgets, contracts and progress billing, to service delivery, staff productivity and purchasing. This becomes increasingly challenging with separate systems for each aspect of your business. Your data is segregated, making it difficult to get everything working well together.

This is where Eralis Job and SAP Business One come in. The complete solution integrates every aspect of your business into one system, from inventory, purchasing and job management, to accounting, CRM and sales. You get timely, accurate data so you can deliver more successful, profitable jobs. Depending on the needs of your business, we also offer optional extensions for additional functionality: Anywhere for field service staff; Rent for managing rental equipment on jobs; and Automate for increased process automation.

To maximize profitability, you need to know exactly what you spend on each aspect of each job. It’s not enough to have a total cost on your jobs – you need the breakdown across resources, materials and labor. Eralis Job gives you just that. It allows you to track all relevant costs against the applicable job. You get the visibility you need on every single job, so you can continually improve your service offering and improve profitability.

As a service-based company, your people are a big part of your success. You need to maximize your resources, while not over-allocating them. Eralis Job gives you an intuitive scheduling tool that allows you to schedule the right resources to the right jobs, at the right time. The individual resource capacity views help you identify individuals that may be over or under allocated, so you can schedule more effectively.

Just as it’s important to have the right resources available to perform the work on your jobs, it’s equally important to have the right materials when you need them. Eralis Job and SAP Business One allow you to manage inventory and materials on a job-by-job basis, so you know exactly what you need for each job. And with smart inventory management capabilities, you’ll have the right materials on hand at the right time.

See how Industrial Service companies are using SAP Business One and the Eralis Job Suite to support their growth.